Returns Policy

Should any of our products be defective, please contact Z Beds by

Phone: 01384 569011 – (Mon-Fri, 9am-4pm)
by post to:
Z Beds Limited
76 Windmill Hill
Colley Gate
West Midlands
B63 2BZ

Important to note: Please do not send goods or product to this address where they cannot be accepted. Returns address is shown below.

If, on delivery, you are unhappy with the product for any reason please contact us, no later than 14 days from the date you received the goods*. The goods must then be returned to us, at your cost no later than 14 days after the cancellation date. We reserve the right to make an allowance for any degradation of the product. We will refund using the method you used to pay no later than 14 days after we receive the product.

You may (but are not obliged to) use the cancellation form found here.

No returns will be accepted without original packaging unless prior approval is given by Z Beds Ltd.  Returns address is:

Z Beds Limited
Castlefields Mill
West Yorkshire
BD16 2AB